Last modified: May 22, 2024

1. Introduction

Sims Industries, LLC ("Company" "Us", "Our", or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://forgesolar.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information:

This policy applies only to information we collect on this Website and in e-mail and other electronic communications sent through or in connection with this Website.

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by Company or any third party; or
• any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register with or use this Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This policy should be read in conjunction with our website Terms of Use, into which this policy is incorporated by reference.

2. Children under the Age of 18

The Website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@forgesolar.com

3. Information We Collect and How We Collect It

We collect information from and about users of our Website:

• Directly from you when you provide it to us.
• Automatically when you use the Website.

4. Information You Provide to Us.

When you register with or use this Website, we may ask you to provide information:

• By which you may be personally identified, such as name, postal address, e-mail address, company position, or telephone number ("personal information").
• That is about you but individually does not identify you, such as employer, tool application area.

This information includes:

• Information that you provide by filling in forms in the Website. This includes information provided at the time of registering to use the Website. We may also ask you for information when you report a problem with the Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.

Upon subscription, you may provide your credit card, debit card, or bank information, which is passed to a trusted third party PCI compliant payment processor that processes and retains that information.

5. Automatic Information Collection.

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

We do not track users over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.

The information we collect automatically is statistical data, and does not identify any individual. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns:

We use cookies (or browser cookies) for automatic data collection. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. We use cookies with two types of persistence:

• Session cookies which are removed when you close your browser
• Persistent cookies which remain on your computer until you delete them or they expire

We may use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, service you have requested, such as maintaining a record of your activities, cannot be provided.
• Performance Cookies: These cookies collect anonymous information on how people use our website to help us understand how you arrive at our site, browse or use our website and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
• Functionality Cookies: These cookies remember choices you make such as persisting your login information. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to our website more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.

We also use embedded web links for site navigation and automatic data collection by Google Analytics for the purpose of analyzing site usage and performance.

6. How We Use Your Information:

We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the Website and its contents, and any other information, products or services that you request from us.
• Fulfill any other purpose for which you provide it.
• Carry out our obligations and enforce our rights arising from your use of the Website.
• Notify you when Website updates are available, and of changes to any products or services we offer or provide though it.

The usage information we collect helps us to improve our Website and to deliver a better experience by enabling us to:

• Estimate our audience size and usage patterns.
• Recognize you when you access the Website.

We may also use your information to contact you about our own goods and services that may be of interest to you. If we do use your information to contact you about our own goods and services, you may unsubscribe from our contact within the email correspondence. For more information, see below.

7. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

In addition, we may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business and who are required to keep personal information confidential and use it only for the purposes for which we disclose it to them. One such trusted third party partner is Google Analytics. The Website sends aggregated, non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance. For more information on how Google Analytics supports the Website and how it uses information sent from the Website, please review Google’s privacy policy available at: https://policies.google.com/technologies/partner-sites.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Sims Industries, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Sims Industries, LLC about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us, including the Website Terms of Use.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sims Industries, LLC, our customers or others.

8. Your Choices about Our Collection, Use and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Website may then be inaccessible or not function properly.
• Promotion by the Company. If you do not want us to use your e-mail address to promote our own products or services, you can opt-out by or adjust your user preferences in your account profile or by sending us an e-mail stating your request to support@forgesolar.com.

9. Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an e-mail at support@forgesolar.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

10. Your California Privacy Rights

We will not disclose or share your personal information with third parties for the purpose of third party marketing to you without your prior consent.

11. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

11.1 FOR WEBSITE VISITORS OUTSIDE OF THE UNITED STATES

In order to provide you our services, we may store, process, and transmit information in the United States, and other locations around the world, including countries that may not have the same privacy and security laws as yours. Many visitors to our Website may reside outside the United States. Regardless of the country in which such information is stored, we respect your privacy and will process your personal information in accordance with this policy.

11.2 FOR WEBSITE VISITORS IN THE EUROPEAN UNION (“EU”)

Under the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or “GDPR”), individuals in the EU are afforded specific rights with respect to their personal information, or “personal data” as defined under the GDPR. For the purposes of this policy, the Company operates as a data controller. Any personal data we collect from you is processed in the United States and under the terms of this policy.

Any personal data we collect from you is processed in the legitimate interest of our business and providing our services to you as the lawful means of such processing. You may always withdraw your consent to our use of your personal data as described below. We will only retain your personal data for the time necessary to provide you the information and services to which you have consented, to comply with the law and in accordance with your rights below.

You can exercise any of the following rights by notifying us as described below:

• Access. You may email us at support@forgesolar.com to request a copy of the personal data our website databases currently contain.
• Correction or Rectification. You can correct what personal data our website database currently contains by accessing your account directly, or by emailing us at support@forgesolar.com to request that we correct or rectify any personal data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause information to be incorrect. Where applicable, we will ensure such changes are shared with trusted third parties.
• Restrict Processing. When applicable, you may restrict the processing of your personal data by submitting a request via email to support@forgesolar.com. In your email, please explain how you wish us to restrict processing of your personal data. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.
• Object to Processing. When applicable, you have the right to object to the processing of your personal data by submitting a request via email to support@forgesolar.com. When such objections are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.
• Portability. Upon request and when possible, we can provide you with copies of your personal data. You may submit a request via email to support@forgesolar.com. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this policy, to include withdrawing your consent. Where applicable, we will ensure such changes are shared with any trusted third parties.
• Withdraw Consent. At any time, you may withdraw your consent to our processing of your personal data through this website by notifying us via email at support@forgesolar.com. Using the same email address associated with your website account, simply type the words “WITHDRAW CONSENT” in the subject line of your email. Upon receipt of such a withdrawal of consent, we will confirm receipt and proceed to stop processing your personal data. If you withdraw your consent, certain parts of the website, including analysis tools, may become unusable. Where applicable, we will ensure such changes are shared with trusted third parties.
• Erasure. If you should wish to cease use of our website and have your personal data deleted from our website, then you may submit a request by emailing us at support@forgesolar.com. Upon receipt of such a request for erasure, we will confirm receipt and will confirm once your personal data has been deleted. Where applicable, we will ensure such changes are shared with trusted third parties.
• Submit Complaints or Questions. If you wish to raise a complaint on how we have handled your personal data, you can contact us as described below. If you reside in a European Union member state, you may also lodge a complaint with the supervisory authority in your country.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and an in-Website alert the first time you use the Website after we make the change.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

support@forgesolar.com

6077 Far Hills Ave. #101
Centerville, Ohio, 45459
United States of America